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FAQ

See below for a list of answers to our most commonly asked questions.

Holding Items Before Purchase

Need to measure your space or take a day to consider before committing to your finds? We've got you! We are happy to put a hold on items for 1 day before returning them to the sales floor. Just talk to our staff either in store or over the phone to place the items you are interested in on hold.

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Storing Items After Purchase

Can't fit your new piece in your car? No problem at all! We are happy to store your purchases in our Sold and Paid section for up to 2 weeks while you arrange transportation etc for your item(s). If you need more time we are more than willing to work with you, just let us know what you need.

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Delivery and Shipping

While we don't offer in house deliveries or shipping services, we do work with and recommend a few different companies. We keep their information handy at the checkout line, and happy to relay this information over the phone as well.

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If you have hired a company to pick up and deliver your piece, we ask that you provide them with a photo of the item as well as your receipt so we can be sure the right items are leaving with the right customers.

Phone Orders- If you see something online or on your last visit that you are interested in purchasing, you can give us a call at 828-252-7291 to make sure it's still available and place your order over the phone with any member of our staff. After purchase you'll have 2 weeks to pick up your items.

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Returns

All sales are final here at ATB. Please check your items thoroughly for anything that doesn't bring you joy before purchasing.

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Consignment and Selling

The Antique Tobacco Barn consists of 75+ vendors who rent space from ATB to sell their eclectic array of wares. ATB does not at this time purchase inventory, though we may be able to connect you with a vendor who does. Pictures and desired price will always be necessary for matching your items with a potential vendor, so please include both when you reach out to us at atbarndealer@gmail.com

 

Becoming a Vendor

Applying to become a vendor is nice and easy, though actually getting a booth can be a long process. To apply, send us an email at atbarndealer@gmail.com with 15-20 photos of items we could expect to see in your potential booth inventory as well as a little information about yourself. If you have booth experience, make sure to include that as well! Booth spaces become available very infrequently, but we'll let you know when we've received your application and keep it on file.

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